Most relocations don't fail because of the job. They fail because of the family.
Nearly 40% of international assignments end early — rarely because of the role, almost always because of the human cost underneath. I work with organisations to support relocating employees and their families — the partners and children who carry the move alongside the role, and who so often decide whether it holds.
I'm Bianca — a psychotherapist for people whose careers cross borders.
I know what it feels like to leave everything behind. I've relocated myself multiple times across continents — building a life, losing a network, starting over.
An expat myself — originally from Australia, I now split my time between London and Abu Dhabi and work globally. My own lived experience sits alongside twenty years of cross-sector experience in education, schools, health, and clinical psychotherapy. I work primarily with expats across Hong Kong, Zurich, Dubai, London, and while the faces changed, my client's story rarely did. Similar themes arose each time. Identity loss. Relationship strain. The partner who gave up a career and doesn't know who they are anymore. The family holding it together on the surface while strain builds underneath.
I started researching the psychological impact of global mobility because I needed to understand it more deeply. What I found in the data confirmed what I'd been seeing repeatedly in my private practice: a failed international assignment can cost an organisation up to $1.25 million per assignee — and the majority of those failures aren't logistical. They're relational.
The solution isn't complicated. It's just rarely explored. Psychological preparation before the move, and sustained support through everything that comes after.
This is the service I've built, and it works.
Nearly 40% of corporate relocations fail. Almost never for the reasons in the report.
How I support relocating employees and their families
Relocation & Family Support
Psychological preparation before an international move, and structured support through the months after — for the employee, their partner, and their children.
Learn more
Walk & Talk
For those who think more clearly in motion. Confidential sessions side-by-side — through London’s parks — away from the desk.
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Executive Therapy
Confidential one-to-one psychotherapy for senior leaders carrying pressure.
Learn moreOngoing support is available beyond the structured programmes where it's needed.
Finding home, wherever you land.
How an engagement works
A defined process, from first conversation to the close of the assignment cycle.
Discovery call
We start with your mobility or HR team, not the assignee. A short, confidential call to understand which corridors you're moving people into, how many assignees are involved, where they are in the cycle, and what has proved difficult before.
Proposal and scope
You receive a written proposal setting out the support available per assignee: the number of sessions, the balance between pre-departure and post-arrival support, who is covered — assignee, partner, children — and the cost per family.
Agreement
Contract, data processing agreement and confidentiality protocol are signed off once, at the start. That puts the terms in place so support can be drawn down as and when families take it up, with no renegotiation each time. We also agree how your team will present the offer, and what the employee is told.
Offer and uptake
Your team presents the support to the assignee as part of their relocation package. Those who want it are introduced to me directly, and we begin from there. Because it's offered to everyone rather than assigned to anyone, taking it up carries no implication about how the employee is coping.
The support itself
Psychological preparation before the move, then sustained sessions on arrival and the months that follow as they settle, with partner and children included where the scope covers them. Each session is practical and designed to leave the family with something they can use.
Reporting
You receive non-identifying reporting only: whether an assignee engaged, sessions used, and — across a cohort — the themes emerging. Clinical content is never shared.
Continuation
At the close of the cycle, a short call to confirm what's been used and whether to extend the support to your next group of assignees.
Employers cover the visa, the shipping, the school fees. What isn't accounted for is whether the family can actually settle.
That's the largest unmanaged risk in an international assignment. It's the one I'm engaged to manage — clinically and confidentially, before it becomes an early return.
In their own words
I'd relocated twice before so assumed I knew what I was doing. But moving with a wife and young kids in tow was a whole other ballgame. The sessions we had before we left uncovered a lot of stress my wife was carrying about what this move would cost her. Doing the pre and post move sessions with Bianca truly kept our family together and made the relocation so much smoother. We're grateful to Bianca and would recommend her to anyone contemplating an international move.
I gave up a fifteen-year career for my husband's new job which left me feeling quite lonely and resentful. Bianca was the first person who understood what I was going through and what I'd lost. I'm working again now, in something I love and have put myself back together with Bianca's incredible support and insight.
I'd accepted the best role of my career and was really excited about the move, but six weeks in I was the least effective I've ever been at work. Every evening I came home to a wife who hadn't wanted to move and two kids who wanted to go back to London. I spent a lot of time managing family stress and an unhappy home instead of doing my job. The sessions we had with Bianca really changed my wife's relationship with being here and helped us to properly settle. We ended up extending for a second term and we love our new life here.
Working with Bee has been genuinely transformative. She balances compassion with thoughtful challenge, and I've developed a much stronger sense of clarity, purpose, and self-assurance through our work together.
Working with Bianca has been an incredibly positive and empowering experience. I came to her with a situation involving my child, and she immediately offered support that went far beyond generic "life coaching." Her guidance was practical, thoughtful, and easy to implement. Real tips I could use right away, not abstract theory. What impressed me most was the breadth of her expertise. She seamlessly combined elements of coaching, nutrition, and a wide spectrum of holistic insight, giving me a more complete understanding of how to support my child and myself. Her approach is grounded, compassionate, and actionable. I'm truly grateful for the clarity and confidence she helped me gain, and I would recommend her to anyone looking for meaningful, well-rounded support.
Shared with clients’ permission.
Questions, answered
Relocation providers handle the logistics of the move — visas, housing, shipping, schooling. My work is clinical, and it addresses the part of an assignment those services don't reach: whether the assignee and the family who moved with them can actually settle. It's delivered by a UKCP-trained psychotherapist, not a coach or a consultant, and it sits alongside your existing relocation provision rather than replacing any part of it.
Support is scoped per assignee and quoted in a written proposal following our first conversation. The scope sets out the number of sessions, the balance between pre-departure and post-arrival support, and who is covered — assignee, partner, children. Pricing is confirmed before any work begins, and there are no variable or per-session charges beyond the agreed scope.
Online, which is what makes the service work across corridors and time zones. Assignees can begin before departure and continue without interruption through the move itself and the months after arrival — the period when continuity matters most and when in-person provision usually breaks down.
As part of the relocation package. Your team presents it alongside the other support the assignment carries — something available to the employee and their partner, rather than something triggered by a problem. The family decides whether they want to take it up. Framing it that way from the outset is what removes any sense that participation signals difficulty, and it's a significant part of why uptake is high and the work is effective.
Wording your team can use"As part of your relocation package, we provide access to psychological support for you and your family — before the move and through your first year. It's confidential, it's yours to use as you wish, and it's there whether or not anything feels difficult."
Yes. Nothing discussed in a session is reported back to the employer. Your organisation receives confirmation of engagement, session usage, and anonymised themes at cohort level — enough to evidence duty of care and evaluate the programme, and nothing beyond it. The only exceptions are the standard limits of clinical confidentiality, which are explained to every participant before the work begins.
The scope is defined and time-bounded, so your costs are fixed from the outset. If someone wishes to continue beyond it, they can do so with me privately — funded personally or through their own health insurance — at no further cost to the organisation, and with the same confidentiality throughout. Where a different kind of specialist input would serve them better, I'll say so and support an onward referral. Either way, nobody is left without continuity of care.
To discuss an assignment or a cohort, get in touch. Initial conversations are with your mobility or HR team, and carry no obligation.
Let's talk about your people.
If your organisation relocates employees internationally, the human side of that move is rarely planned for — and it's where assignments succeed or fail, long after the contract is signed. I work with companies to change that.
The first step is a conversation. Tell me a little about your organisation and what you're looking for, and we'll arrange a call to discuss how this could work for your people. A tailored proposal follows from there.
Every enquiry is read personally by Bianca, and treated in complete confidence.